Contact

Corporate Head Office

Roche Bangladesh Limited

Ninakabbo, Level-2, (Unit-B; South-West), 227/A

Gulshan-Tejgaon Link Road, Tejgaon I/A, Dhaka-1208, Bangladesh

+8809612403144, +8809612403145, +8809612403146,

For Medical Information Query

If you want evidence based, up-to-date, balanced information about Roche Products, please contact us on the below email:

bangladesh.medinfo@roche.com

Adverse Event Reporting

Adverse Event (AE) is any untoward medical occurrence in a patient or clinical investigation subject administered a pharmaceutical drug and which does not necessarily have a causal relationship with this treatment.

What to Report

Identifiable Patient (patient's initials, age gender, date of birth, age group or patient reference number).

Identifiable Reporter (name and all available contact information such as phone, fax, address, and email).

Adverse Event or special situation

Suspect Product (Roche Product)

Roche encourages Healthcare professionals & every individual to report adverse events related to its products through any of the following options:

+8801766686086

bangladesh.drugsafety@roche.com

Product Complaint

A Product Complaint is any written or oral information received from a complainant that alleges product quality deficiencies related to Identity, Quality, Safety, Strength, Purity, Reliability, Durability, Effectiveness, or Performance of a product after it has been released and distributed to the commercial market or clinical trial.

When to report

Discoloration of Medicine

Broken/ Missed Needle

Cracked Vial

Empty bubble/blister

Roche encourages Healthcare professionals & every individual to report product complaint related to its products to the following email address:

bangladesh.pqc@roche.com